Sales Conditions

Prices are excl. Postage & handling, which will be quoted individually according to the order.

PLEASE NOTE:
The bookstore is non profit, so we have to add our actual costs to the price list prices, i.e. bank transfer, production and packing according to the invividual order. These costs will appear from the order confirmation, so there will be no further costs for you.

Cash refund policy:
1) NO cash refund will be given for items purchased.
2) Items can only be replaced or exchanged if it is faulty or it has technical errors.

Replacement Policy (within 30 days of purchase - receipt/invoice required as proof):

1) NO replacement will be given for items damaged in postage & handling. Please Contact shipping company for that.

2) Replacement of books: Only if there are missing pages or misprints in page format. Books must be returned to us within 30 days from date of purchase.

3) Replacement of DVD's/CD's/Music: Only if DVD's/CD's/Music are faulty or have errors in production. Item must be returned to us within 30 days from date of purchase.

 

BANKING DETAILS:
Payment in EUR
Den Danske Bank, Holmens Kanal 2-12, DK-1092 Copenhagen K
SWIFT: DABADKKK
IBAN: DK36 3000 0000 714909

 

Payment in DKK - only for Denmark
Danske Bank reg. nr. 9570 konto nr. 95700714909

 

PAYMENT:
As soon as we have registered your payment your order will be shipped.
Confirmed orders, will be maintained for 30 days.
When you transfer money, please mark your transfer with your name and address, so we
can identify your payment.

 

If you have questions or need further information please mail us at media(at)isaac-dk.eu